Allied Telesis Net.Cover is a flexible set of services and support programs that can be tailored to meet the needs of a wide range of customers who wish to take additional precautions to safeguard the integrity of networked data, ensure network up time, maximise end-user productivity while protecting their original investment well into the future. These Service Programs provide comprehensive coverage for your purchase, including advanced hardware replacement and access to free telephone support.
Guaranteed Service Free Phone : 0800 114 141
|Service||Description||Contract Term||Comment||Configuration assistance and phone support||Call|
|Gold||24 x 7 x 365 days, 4 hour response, On-site service||1 Year & 3 Years||Premium service for core products same business day ship||4 Hours||0800 114 141|
|Silver||8 x 5, 8 hour response, On-site service||1 Year & 3 Years||Premium service workdays same business day ship||2 Hours||0800 114 141|
|Extended Warranty||8 x 5||1 Year & 3 Years||Next business day ship||1 Hour||0800 114 141|
|Standard Warranty||Standard return-to-base||Typically 5-7 days turnaround||0800 114 141|